SOTA Cloud

SOTA Cloud Support

For quick reference, please visit SOTA's video training library located within the system menu or click here
- For additional SOTA training support, reach out to clinical.support@lightwavedental.com. Examples:
  - Add/edit/delete exam templates
  - How to capture images
  - Getting started with SOTA Cloud
Click here to open a ticket with SOTA Support
- Submit tickets to SOTA Support for the following reasons:
  - SOTA Cloud website does not load
  - Images captured in SOTA Cloud are missing
  - Images converted from former software to SOTA Cloud are missing
  - Poor image quality
- Submit tickets to Lightwave IT Support for the following reasons:
  - SOTA Cloud login errors
  - Imaging hardware changes (e.g., purchased different brand of sensors, IO camera, or Pano)
  - Imaging hardware is not detected in SOTA Cloud (e.g., sensors, IO camera, Pano)
  - New computer needs to be configured to capture images with SOTA Cloud
Technical Support: 714-532-6100 ext 2 option 2 or support@sotacloud.com