All modems and gateways must meet the following criteria to be certified for use with Cox Business Internet.
- Compatible with your Cox Business Internet package
- DOCSIS 3.1 and IPv6 compliant
- Reasonably clean and sanitary
- In good working order
If you attempt to use a modem that isn't compatible with Cox Business Internet service as listed below or isn't in good working order, the modem cannot be installed. Cox reserves the right to charge for any additional work caused by this attempt.
Certified DOCSIS 3.1 Devices
The DOCSIS 3.1 devices below are certified for use with Cox Business Internet packages, as noted in the following table.
Cox Business offers modems for lease only. Modems marked as Available to Purchase in Retail can be bought from any third-party retailer.
Brand and Model
Modem Description
Available to Lease
from Cox Business
Available to
Purchase in Retail
Package Compatibility
Arris CM8200
DOCSIS 3.1
cable modem with
32x8 channel bonding

Supports speeds for Cox Business 1 Gbps Internet packages and below. Due to Ethernet technology limitations, 1 Gbps download speeds limited to 940 Mbps.
Arris SB8200
DOCSIS 3.1
cable modem with
32x8 channel bonding

Supports speeds for Cox Business 1 Gbps Internet packages and below. Due to Ethernet technology limitations, 1 Gbps download speeds limited to 940 Mbps.
Technicolor CGA4131
DOCSIS 3.1
gateway with
32x8 channel bonding

Supports speeds for Cox Business 1 Gbps Internet packages and below. Due to Ethernet technology limitations, 1 Gbps download speeds limited to 940 Mbps.
Technicolor CGA4332
DOCSIS 3.1
gateway with
32x8 channel bonding

Supports speeds for all Cox Business Internet packages
Technicolor CVA4004

DOCSIS 3.1
modem with
32x8 channel bonding

Supports speeds for all Cox Business Internet packages.
Hitron CODA56
DOCSIS 3.1
cable modem with
32x8 channel bonding

Supports speeds for all Cox Business Internet packages.
DOCSIS 2.0 and 3.0 Devices
Although the DOCSIS 2.0 and 3.0 devices may still be in use with some Cox Business Internet services, they can't be installed on any accounts. If you're using a DOCSIS 2.0 or DOCSIS 3.0 device below, then contact us to discuss upgrade options.
Brand and Model
Modem Description
Package Compatibility
Arris SB6183
DOCSIS 3.0
cable modem with
16x4 channel bonding
Supports speeds up to the Cox Business Internet 300 package
Note: This device only supports speeds up to 20 Mbps upload. If you subscribe to a service that supports an upload speed higher than 20 Mbps, upgrade to a DOCSIS 3.1 device to receive the higher upload speed.