Open Dental Help: A Comprehensive Guide

Open Dental Help

Open Dental is a dental practice management software that helps dentists and their staff manage patient records, appointments, billing, and more. While it is a powerful tool, it can be overwhelming for new users. In this article, we will provide a comprehensive guide to Open Dental help, including how to access it, what resources are available, and how to get the most out of it.

Lightwave Dental Support

Lightwave Dental offers in-house support for Open Dental users including training, best practices, and trouble-shooting.

Email opendental@lightwavedental.com or submit a ticket here and select Open Dental Help.
Click here to access Lightwave training resources and best practices.

Accessing Open Dental Help

Open Dental Help is available directly within the software. To access it, follow these steps:

Launch and log into Open Dental.
Click on Help from the menu bar at the top.
Select from the following options:
1. Online Support to call, email, or chat with Open Dental Support.
  - Email support@opendental.com or call 503-363-5432
2. Online Help - Contents to view the User Manual.
3. Online Help - Index to search the User Manual.
4. Training Videos
You can also click on the question mark icon in the upper right of your Open Dental window from any section within Open Dental. This will take you to the relevant page in the User Manual.

Resources Available in Open Dental Help

Open Dental Help provides a wealth of resources to help you learn how to use the software effectively. Here are some of the most useful resources available:

User Manual

The User Manual is a comprehensive guide to using Open Dental. It covers everything from setting up the software to managing patient records and billing.

Training Videos

Open Dental also provides a series of video tutorials that cover various aspects of the software. These tutorials are a great way to learn visually and can be accessed directly from the Open Dental Help window.

Support Forums

If you have a specific question or issue that is not covered in the available resources, you can also visit the Open Dental support forums. These forums are monitored by Open Dental staff and other users, so you can get help from a variety of sources.

Getting the Most Out of Open Dental Help

While Open Dental Help provides a wealth of resources, it can still be overwhelming to navigate. Here are some tips for getting the most out of Open Dental Help:

Use the search function to find specific topics quickly.
Take advantage of the video tutorials for a more visual learning experience.
Don't be afraid to ask for help on the support forums.

By following these tips and taking advantage of the available resources, you can become an Open Dental expert in no time.

Conclusion

Open Dental Help is an invaluable resource for anyone using the software. By accessing the available resources and following the tips provided in this article, you can learn how to use Open Dental effectively and efficiently. Whether you are a new user or a seasoned pro, Open Dental Help has something to offer.